We at Kuick Corporate Limited (“Kuick”) understand and respect the importance our customers give to their privacy and as such will only collect data in the ways that are described herewith, and in a manner that is consistent with our rules and regulations.
- Cookies
Cookies and similar files or technologies may be used by our Kuick Platform and third-party partners to collect and retain information about your use of the Services and third-party websites.
Cookies are little files that websites, apps, online media, and adverts place on your browser or device. Cookies and similar technologies are used for a variety of purposes, like authenticating users, user choices and settings are remembered, determining reach and popularity of content and majorly just understanding the interests of people who visit our website.
- Us
Our site is operated by Kuick, a company registered in the United Kingdom, whose registered office is at Lakeview House, Wilton Drive, Warwick, Warwickshire, United Kingdom, CV34 6QE.
- Policy coverage
This Privacy Statement only relates to your usage of our website. Any other links found on our site are only for your convenience and information. We do not recommend or authorise any of the products, services, or viewpoints expressed on any other websites.
- Using your information
To enable delivery and other services, as well as features to personalise your Kuick account; to supply, personalise, maintain, and develop our products and services.
To fulfil our commitments under any contracts we may have with you, as well as to supply you with relevant information and services.
Internal operations, such as troubleshooting, data analysis, testing, research, statistical, and survey objectives; to administrate and enhance the security of our Kuick Platform;
To provide you information on services we believe are comparable to those you already use, have inquired about, or would be interested in. Registered users will be contacted.
To better understand our users (what they do on our Services, what features they like, how they use them, and so on), to improve the content and features of our Services, to process and complete your transactions, to make special offers, to provide customer service, and to process and respond to your queries.
To develop and review reports and data about our user base and Service usage trends, as well as to undertake research on them;
- What information do we collect?
- Name
- Address
- Contact information (email or phone number)
- How is your information stored?
We only keep your personal information as long as we need to, for utilising it and for as long as we have your permission. We also take suitable measures to protect your data.
- Uses of your information
We might sometimes share your information with other third parties to supply goods and services to you on your behalf. Whenever such an occasion arises, we will take all required steps to ensure safe and secure handling of your data, in accordance with your rights, our rules, and the obligations of the third party.
We may accumulate statistics about how people use our site, such as traffic patterns, user numbers, purchases, and other data. All such information will not contain any personally identifying information or will not be used in any way to identify you. We may share such information with third parties on occasion, such as potential investors, affiliates, partners, and advertisements.
We may utilise third-party data processors based outside of the European Economic Area on occasion (“”the EEA””) (The EEA includes all EU member nations as well as Norway, Iceland, and the Netherlands.)
In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, when we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.
- Withholding information
You may browse certain areas of the website without providing any information at all. However, to be able to properly use all the features and functions, you would need to provide certain data or allow it’s collection.
You have the option to limit our use of cookies. In your internet browser, you can activate or disable cookies. Most Internet browsers accept cookies by default, but this can be adjusted. Please refer to the help menu in your browser or the documentation that comes with your device for further information. You can delete Cookies from your computer or device at any time, but you will lose any information that allows you to use our Site more quickly and effectively if you do so.
- Changes to our privacy policy
We might change this privacy policy whenever the need arises. Any changes will immediately be informed to you by posting on our site and you would need to accept those to continue using our site.
- Information About General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.
- What is GDPR
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data.
- What Is Personal Data
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientations, and ethnicity. The Data Protection Principles include requirements such as:
- Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
- Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need personal data when they collect it.
- Personal data should be held no longer than necessary to fulfill its purpose.
- People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.
- Why Is GDPR Important
GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breaches. Beyond these facts, it’s simply the right thing to do. At Help Scout we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.
- Individual Data Subject’s Rights – Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted, DPA-compliant vendors. We do store all conversations and personal data for up to 6 years unless your account is deleted. In this case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customer’s data. Our customer support team is here for you to answer any questions you might have about working with the API.
For more information about these rights, please contact us.
- Your Consent
By using our service, registering an account, or making a purchase, you consent to this Privacy Policy and Terms of Service.
- Contact Us
Don’t hesitate to contact us if you have any questions.
